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Legal

Privacy policy

Draft for beta

This document is a working draft and will be finalised after legal review before public launch.

What we collect

Account details (name, email, phone), booking details, payment status (not card numbers), support conversations, and basic usage analytics such as pages viewed and searches.

How we use it

To make and manage bookings, share the necessary booking details with the partner you book, process payments and refunds, provide support, prevent fraud, and improve the service. Marketing messages are sent only if you opt in.

Sharing

We share booking details with the partner fulfilling your booking and payment data with our payment provider. We don't sell personal data.

Retention and your rights

We keep booking and financial records for as long as required by law. You can request access to, correction of, or deletion of your personal data by contacting support, subject to legal retention requirements.

Security

Passwords are stored as salted hashes, sessions use secure cookies, and access to customer data is restricted by role.